Terms and Conditions

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User Registration

If you register an account with us, there you will be able to access your purchase history and view your delivery tracking number. Please note we do not hold your card details. We know you’ll do this anyway, but we need to highlight that it is your responsibility to keep your password confidential and Flip Flop Bath Shop cannot be held responsible if your account is hacked. See how we handle your personal information in the privacy policy.

Products

All our products are handmade, and packed by us, therefore, size, shape and design may vary from product to product. All our products are subject to availability, and we cannot guarantee that items will be in stock. We manage our stock levels online, however, in the unlikely event your order is out of stock we will contact you to make you aware, you will have the choice to wait for the new batch, make another choice or accept a refund.

We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

Product Descriptions 

We at Flip Flop Bath Shop are not medical or healthcare professionals and do not claim that the use of our products may have a positive effect on pre-existing physical and/or mental health conditions. The information in our listings pertains to the properties of specific ingredients used in the product.

Purchases and Payments

We accept the following forms of payment:
–  Credit/Debit Card
–  Paypal

In the event that your card payments are unauthorized, you will receive an email from us making you aware and your order status will change to on hold, once payment has been made your order will be processed. 

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Shipping & Returns 

We currently ship within US only.

Promotional Policy

From time to time we will offer customers promotions, these will include discounts, coupons, and free delivery.  All promotions are limited to one use per basket. If you wish to make a large order for personal use or have a wholesale enquiry, then please contact us on flipflopbathshop.com for more info.

Review & Comments

We are a small family run business, and we have put our heart and soul into producing high-quality products, we also put every effort into ensuring that our products are packaged and prepared for delivery with care. If you have an issue, please come to us before leaving a poor review, allow us the chance to make you happy.  If we feel that a negative review is unfounded, untrue or just malicious we reserve the right to remove it.

Please feel free to contact us if you have any questions: